Book Your Stay
Book Your Stay

Reservation Assistance 1 (800) 424 6835

Business Center
Children's Concierge

At Your Service

With over 107 years of combined concierge service, The Willard Concierge offers a variety of services that aims to enhance the guest experience at our historic property.

Willard Concierge

With over 107 years of combined concierge service, The Willard Concierge offers a variety of services that aims to enhance the guest experience at our historic property.

A multi-lingual team, with many of its members a part of the Les Clefs D’Or, a prestigious members-only international association of professional hotel lobby concierges, The Willard Concierge is committed to ensuring our guests are well taken care of during their stay and that a memorable experience is had.

Maintaining an extensive knowledge of Washington, DC and strong ties with local establishments, The Willard Concierge is here to share their insider knowledge and love of DC in an effort to assist in helping our guests make the most of their stay both in Washington and at The Willard.

Available 7:00 a.m. to 11:00 p.m.

Services include but are not limited to:

  • Providing recommendations on dining, shopping and nightlife
  • Booking restaurant reservations
  • Securing tickets to DC attractions, activities and select events
  • Arranging transportation, including airport transfers and private sightseeing tours
  • Scheduling private services including but not limited to in-room massages, hair treatments and nail services, as well as personal shopping services
  • Organizing personal training sessions with the hotel personal trainer
  • Assisting with mailing and shipping needs

Whatever your need, we are “at your service.”

Contact us
Phone: 202-637-7411
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